Bartlett - Established 1884 in New York City

OUR GUARANTEE

 

 

Only your Exciting Windows! consultant will offer you such superior products and services, backed-up by our exclusive 4-way guarantee. Your consultant will provide you with a guarantee brochure on your first visit, detailing this industry-unique and ironclad warranty of your satisfaction and product quality.

How can we be so certain you'll be happy with your Exciting Windows! purchases? Because we know that every Exciting Windows! consultant is a highly-trained, experienced window fashions expert who will make sure that what you want is what you'll get when you place your custom order. Click on the "Guarantee" icon to see the guarantee here, or click "next>" to proceed to the next page.

 

Our 21 Peerless Customer Services Standards

1.

Customers are never required to come to the store before setting an
At-Home appointment.

2.

There is never a consulting fee.

3.

There is never a measuring fee.

4.

"Installation to Perfection" is always included.

5.

Customers are never responsible for mistakes in measuring, fabrication, or installation.

6.

The consultant will call to confirm your appointment within 24 hrs after your request. During the call your consultant will ask about your ideas and your decor, and a budget you are comfortable to consider.

7.

Your consultant is qualified to take measurements and write orders on the first visit.

8.

Your consultant will bring hundreds of styles, products, and colors on first trip, in order to select the exact one you need for your home.

9.

Your consultant is qualified to quote your final cost on first trip.

10.

Your consultant is experienced, trained, and certified on all window coverings products - not only blinds, shadings, and shutters, but also draperies, valances, swags, and fabric products.

11.

All products are custom fabricated or tailored for your window, never "ready-made" or off-the-shelf products.

12.

Your consultant will ask about your comfortable budget, and will fulfill or exceed your expectations.

13.

Your consultant will consider other furnishings and styling in your home, and will assure that your window fashions will enhance the overall beauty of your room and your home. You will be proud to invite friends and neighbors to see the result.

14.

Your consultant will consider other rooms and your long term plans for products we do not sell, just to be sure that your solution today will coordinate with other decorating plans in the future.

15.

You will receive a written price guarantee assuring you will never pay less for identical products and service.

16.

You will receive a written guarantee assuring high standards of Quality & Craftsmanship.

17.

You will receive a 10 year product performance guarantee in writing for every recommended window treatment solution.

18.

You will receive a written guarantee that your decorating consultant and your installation technician will arrive on time as scheduled.

19.

We are proud to provide you a copy of our customer Mission Statement and Customer Service Goals, along with our written Code of Ethics.

20.

We have excellent finance plans with flexibility to fit your needs on approved credit.

21. 

In most cases "90 Days same as cash" plans are available.

 

We Come To You

Your Certified Consultant will bring along hundreds of samples and colors to your home to view under your lighting conditions and with your furnishings. From the minute you meet at the doorway to the final selection and ordering, you will feel the friendly concern for your ideas, your lifestyle, and your home.

Just One Phone Call

Your Exciting Windows! consultant has training, experience and the systems to help you select products, design treatments and exactly the look you want – all on the first visit! That enables your consultant to measure precisely and give you an immediate cost quotation. Call 860.691.1392 Today!

Copyright 2005 Project Seven Development